| A range of
new e-learning courses relating to the DDA awareness, disabled
employment and services are available. Click
here for a two minute taster of our e-Learning offering.
Confidently Serving People
with Disability
Designed
for: Customer-facing or other staff who need to be
aware of how the Disability Discrimination Act (DDA)
affects their
work when providing a service to disabled members of the public.
Brief
description: This online programme focuses on Part
III (the goods, facilities and services section) of the
Disability Discrimination Act (DDA). It is practical
in nature for customer-facing staff and uses accelerated learning
and practical techniques to equip your staff. It will help
them to understand the interaction of the laws with the barriers
which disabled customers may face in getting access to services
in person, over the telephone or by other means. In raising
awareness of the barriers, participants will be able to identify
ways in which they can be removed or minimised in their service
delivery area.
Click
here for a Module Outline
Available NOW- Buy
Confidently Employing People
With Disability
Designed
for: Managers and supervisors who need to explore in
some depth the employment implications of the Disability Discrimination Act
(DDA), personnel/human
resources team staff who are unfamiliar with the Act or need
to review their understanding of its practical effect.
Brief
Description: This online programme focuses on the
provisions of the Disability Discrimination Act (DDA)
relating to disabled
employment, and examines their practical application in
recruitment, selection and retention of staff. It will also
enable participants to review how the disabled employment
provisions have been used so far in a range of situations,
in order to identify learning points for themselves and the
organisation.
Available - Register
Here
Senior Management Overview
Designed
for: Time challenged senior or operational managers
who need a comprehensive overview of the Disability Discrimination Act
(DDA) in order to support
company strategy and overall operational management.
Brief
Description: The online programme is designed to provide
and overview of the Act. The programme will enable the manager
to undertake a gap analysis – i.e. identify what work
has already been undertaken in the organisation or company
in response to the Act, and highlight key areas requiring
further action.
Available - Register
Here
| Duration |
At users own pace |
| Number of Attendees |
Unlimited |
| Prices |
£45.00 + VAT* per user, per Workshop**
|
* Discounts are available for volume user groups and corporate
licence clients
** Individual web based users are required to pay in advance
|
